How can we help?

Getting started

What you need before you post, and what happens after.

Create an account and complete identity verification, then post a job or search talents directly. Once you and the talent agree on scope, send an offer and fund the first milestone — work starts from there.

An email address or phone number is enough to register. Identity verification and a payment method are required before you fund your first milestone, because every client and talent on Rounx is verified.

Posting a job, searching talents and receiving proposals are free. Costs appear only when you fund a milestone, and every amount is itemised before you confirm.

State the deliverable, the timeframe and a budget range, and choose the job title and skills carefully. Those fields drive the matching, so they decide the quality of the proposals you receive.

Posting and hiring

Writing the post, inviting people, choosing between them.

Select Post a Job, then fill in the title, description, skills, budget and duration. You can edit, pause or close the post at any time after it goes live.

Yes. Open the talent's profile and send an invitation for one of your jobs. Talents you have saved appear first in the invitation list.

Look at their portfolio and job reviews, their verification status, and how precisely the proposal answers your brief. You can also message them before sending an offer.

Yes. Send the offer directly, set the milestones, and fund the first one. Nothing else needs to happen before work begins.

Payments and escrow

How escrow works, what you can pay with, when you are charged.

You fund each milestone before that stage of work starts, and the money is held by Rounx. It is released to the talent only after you approve the delivery.

Credit and debit cards, PayPal, Alipay, and your Rounx wallet balance. If the balance does not cover the milestone, you can top up the difference in the same step.

When you fund a milestone — not when you post a job or send an offer. The amount, exchange rate and fees are shown before you confirm.

Yes. A job is priced in an agreed currency, and you can pay from a wallet balance in that currency or exchange inside your wallet first. The rate is locked while you confirm.

Yes. Every milestone you have paid for has its own invoice, downloadable at any time from the job — including milestones already completed. A milestone you have not funded yet produces a proforma invoice instead, which is the document most finance departments need to approve a payment. Rounx issues commercial and proforma invoices.

The heading is yours to set: company legal name, registered address, tax or registration number, and a billing contact. Fill it in once under Settings → Invoices → Billing details and every invoice from then on carries it. Left blank, the invoice carries your account name alone, and most finance departments need the full details to process it. Each invoice also names the job and milestone it covers, who performed the work, the service period, the amount, and how it was paid.

Jobs and milestones

Splitting the work, reviewing delivery, changing terms.

Split by deliverables that can be reviewed on their own, and give each one a scope and a date range. Start dates follow on from the previous milestone, so the timeline stays consistent.

Request changes at the review step and say what does not match the agreed scope. Escrowed funds are not released until you approve.

Milestones that have not started can be adjusted. Anything already funded or in progress changes only once both sides confirm it on the job.

Raise a dispute from the job. The escrowed funds stay frozen while Rounx reviews the delivery against the agreed terms and decides the outcome.

Yes. Open the job under My Jobs and download it from the top of the page. It sets out both parties, the scope, every milestone with its dates, amount and status, and the date the talent accepted. Useful for your own records and for an approval; on a large cross-border payment a bank usually asks to see the contract alongside the invoice.

Account and security

Visibility, records, sign-in and closing your account.

Job and milestone details are visible to the parties involved. You control the visibility of your profile, and your contact details are not shown to people you have no working relationship with.

Transaction history lists every escrow funding, release, refund and currency exchange, with the amount, currency and time.

Use Forgot password on the sign-in page to reset it by email or phone. You can stay signed in on several devices; changing your password signs the others out.

Request closure in Settings. Any active job or escrowed balance has to be completed or settled first, after which the account and its data are removed.
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