Terms of Service

Last updated: April 6, 2026

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PLATFORM.

Welcome to Rounx. These Terms of Service ("Terms") constitute a legally binding agreement between you and ROUNX LIMITED ("Rounx," "we," "us," or "our") governing your access to and use of the Rounx platform at rounx.com (the "Platform"), including all associated websites, applications, APIs, and services. By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you may not use the Platform.

1. Service Description

Rounx is a global remote work marketplace that connects clients seeking professional services with talented individuals worldwide. The Platform provides tools for job posting, talent discovery, proposal management, contract administration, milestone-based payments, real-time messaging, and AI-powered assistance (Rounx AI). Rounx acts as an intermediary platform and is not a party to the contracts formed between clients and talents.

2. Eligibility and Accounts

To use the Platform, you must meet the following requirements:

You must be at least 18 years of age and have the legal capacity to enter into binding agreements.
If you are using the Platform on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
You must provide accurate, current, and complete information during registration and keep your account information updated at all times.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
You may not create multiple accounts, share account access, or transfer your account to another person without our prior written consent.

3. User Types and Roles

The Platform supports two primary user types:

Clients post projects, review proposals, hire talents, and manage contracts.
Talents create professional profiles, submit proposals, deliver services, and receive payments.

Users may apply to become either type or both, subject to profile verification and approval by Rounx. We reserve the right to approve or deny applications at our discretion.

4. Rounx One Membership

Rounx offers an optional premium membership program ("Rounx One") with tiered plans (Basic, Standard, and Premium). Membership details include:

Billing: subscriptions are billed on a monthly or annual basis, depending on the plan selected. All fees are displayed at the time of purchase.
Auto-renewal: subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date.
Cancellation: you may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to membership benefits until that time. All membership fees are non-refundable. Please refer to our Refund Policy for details.
Changes: we reserve the right to modify membership plans, features, and pricing. We will provide advance notice of material changes to existing subscribers.

5. Payments, Escrow, and Fees

Rounx uses a milestone-based payment system designed to protect both clients and talents:

Milestone funding: clients fund milestones before work begins. Funds are held in escrow by Rounx or its payment processing partners until the milestone is completed and approved by the client.
Fund release: upon client approval of a completed milestone, funds are released to the talent. If the client does not take action within the timeframe specified in the contract, funds may be released automatically.
Payment methods: supported payment methods include PayPal, Alipay, and WeChat Pay. Additional methods may be added over time.
Withdrawals: talents may withdraw earned funds through supported methods, including bank transfer, PayPal, Alipay, and WeChat Pay. Withdrawal processing times vary by method and region.
Service fees: Rounx may charge service fees on transactions. Applicable fee rates are disclosed during the payment process before you confirm any transaction.
Taxes: you are solely responsible for determining and fulfilling your tax obligations arising from your use of the Platform, including income taxes, value-added taxes, and any other applicable taxes. Rounx does not provide tax advice.
Currency: transactions may involve currency conversion. Exchange rates are determined by our payment processing partners at the time of the transaction and may include conversion fees.

6. Intellectual Property

Work product: intellectual property rights for work completed through the Platform are governed by the terms agreed upon between the client and talent in their contract. Unless otherwise specified, upon full payment of all milestones, the client receives the rights to the deliverables as outlined in the contract scope.
User content license: by posting content on the Platform (including profile information, portfolio items, proposals, and communications), you grant Rounx a worldwide, non-exclusive, royalty-free license to use, display, reproduce, and distribute such content solely for the purpose of operating and promoting the Platform.
Feedback: any feedback, suggestions, or ideas you provide to us regarding the Platform may be used by us without restriction or obligation to you.
Platform IP: the Rounx Platform, including its design, code, trademarks, logos, and branding, is the exclusive intellectual property of ROUNX LIMITED. You may not copy, modify, distribute, or create derivative works of any part of the Platform without our prior written consent.
Infringement claims: if you believe content on the Platform infringes your intellectual property rights, or if your content has been removed due to an infringement claim, please refer to our Intellectual Property Policy for the reporting and counter-notice process.

7. AI Features and Services

The Platform may offer AI-powered features, including Rounx AI, to assist with tasks such as job discovery, proposal drafting, talent matching, and content translation. Regarding these features:

AI features are provided on an "as is" basis and are intended to assist, not replace, your independent judgment.
We do not guarantee the accuracy, completeness, reliability, or suitability of any AI-generated output. You are solely responsible for reviewing and verifying AI-generated content before relying on it.
Your use of AI features is subject to these Terms, including the acceptable use provisions below.
We may modify, suspend, or discontinue AI features at any time without prior notice.

8. Acceptable Use Policy

You agree not to use the Platform to:

Provide false, misleading, or fraudulent information in your profile, proposals, job postings, or communications.
Circumvent the Platform's payment system by arranging direct payments outside of Rounx for work initiated through the Platform.
Harass, threaten, discriminate against, defame, or intimidate any other user or person.
Upload or transmit malicious software, viruses, spam, or any content that infringes upon the intellectual property rights of others.
Scrape, crawl, or use automated means to access the Platform or extract data without our prior written consent.
Impersonate another person, entity, or Rounx employee, or misrepresent your affiliation with any person or entity.
Use the Platform to develop a competing service or product, or to benchmark the Platform for competitive purposes.
Interfere with or disrupt the Platform's infrastructure, security measures, or other users' access.
Use the Platform for any purpose that is unlawful or prohibited by these Terms, or in violation of any applicable law or regulation.

Violation of this policy may result in account suspension or termination, at our sole discretion.

9. User-Generated Content

You are solely responsible for all content you post, upload, or transmit through the Platform, including profile information, portfolio items, proposals, messages, reviews, and attachments. You represent and warrant that you have all necessary rights to such content and that it does not violate any third party's rights or applicable law. Rounx does not endorse or verify user-generated content and reserves the right to remove any content that violates these Terms or that we deem objectionable, without prior notice.

10. Electronic Communications

By creating an account, you consent to receive electronic communications from us, including emails, in-app notifications, and Platform messages. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

11. Third-Party Services and Links

The Platform may contain links to or integrations with third-party websites, services, or applications, including payment processors. These third-party services are not controlled by Rounx, and we are not responsible for their content, privacy practices, or availability. Your use of third-party services is at your own risk and subject to the terms and conditions of those services.

12. Dispute Resolution

If a dispute arises between a client and talent regarding contract deliverables, milestones, or payments:

Both parties are encouraged to resolve disputes through direct communication on the Platform.
If direct resolution is unsuccessful, either party may initiate a formal dispute through the Platform's dispute resolution system.
Rounx will review the dispute, considering contract terms, communications, deliverables, and any other relevant evidence, and facilitate a resolution.
If the Platform's dispute resolution process does not resolve the matter, the parties may agree to submit the dispute to mediation or arbitration in accordance with the governing law specified in these Terms.

Rounx's role in dispute resolution is that of a facilitator. We are not obligated to resolve every dispute and are not liable for the outcome of any dispute between users.

13. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROUNX DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ROUNX LIMITED AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE PLATFORM, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO ROUNX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED US DOLLARS (USD $100), WHICHEVER IS GREATER.

15. Indemnification

You agree to indemnify, defend, and hold harmless ROUNX LIMITED and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third party's rights, including intellectual property rights; or (d) any content you post, upload, or transmit through the Platform.

16. Modification of Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you through the Platform or your registered email address. Your continued use of the Platform after such changes constitutes your acceptance of the modified Terms. If you do not agree with the changes, you should discontinue use of the Platform and close your account.

17. Termination

By you: you may close your account at any time through your account settings or by contacting support.
By Rounx: we reserve the right to suspend or terminate your account, with or without notice, if we believe you have violated these Terms, engaged in fraudulent or illegal activity, or if your account has been inactive for an extended period.
Effect on contracts: upon termination, any active contracts and pending milestone payments will be handled in accordance with the applicable contract terms and our Refund Policy. Rounx will make reasonable efforts to ensure that escrowed funds are appropriately distributed.
Survival: the following sections survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature are intended to survive.

18. General Provisions

Entire agreement: these Terms, together with our Privacy Policy, Refund Policy, and Intellectual Property Policy, constitute the entire agreement between you and Rounx regarding your use of the Platform, and supersede all prior agreements and understandings.
Severability: if any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Waiver: our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment: you may not assign or transfer these Terms or your rights hereunder without our prior written consent. Rounx may assign these Terms without restriction.
Force majeure: Rounx shall not be liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, telecommunications failures, or disruptions to payment processing systems.
Notices: we may send notices to you via email, in-app notification, or by posting on the Platform. Notices to Rounx should be sent to the contact information provided below.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions. Any disputes arising from or related to these Terms that cannot be resolved through the Platform's dispute resolution process shall be subject to the exclusive jurisdiction of the courts of Hong Kong. All proceedings shall be conducted in the English language.

20. Contact Us

If you have questions about these Terms, please contact us:

Business Email: support@rounx.com

Company Address: ROUNX LIMITED, RM. 1002, 10/F, EASEY COMMERCIAL BUILDING, 253-261 HENNESSY ROAD, WAN CHAI, HONG KONG