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Responsibilities · Manage end-to-end FIX connectivity for clients and exchange or venue-side connections, including drop copy and gateways across Fidessa and Broadridge. · Provide senior-level cash equities trading technology support and act as an escalation point for trading desk and FIX client issues. · Manage market data feeds and coordinate timely resolution of reliability or data issues. · Elicit, document, specify, and prioritize business and technology requirements between the trading desk and technology teams. · Plan and coordinate BAU change projects and platform enhancements using JIRA within a sprint-based workflow. · Support APAC market activity across Australia, New Zealand, Japan, Singapore, Hong Kong, Korea, and Taiwan, including trading and regulatory considerations. · Collaborate with the Sydney-based BAU lead and wider APAC technology team to manage priorities and capacity. · Evaluate, adopt, and advocate for AI tooling where it improves support quality, incident resolution speed, or operational efficiency. Qualifications and Skills Required · 8-10 years of experience in front office trading technology support within cash equities. · Deep Fidessa expertise, including configuration, FIX session management, troubleshooting, and user support. · Strong FIX protocol knowledge across client-facing and exchange or venue-side connectivity. · Experience using Broadridge in a trading technology context. · Familiarity with market data platforms and market data issue resolution. · Business analysis skills, including the ability to elicit, document, and clearly specify requirements. · Experience working in a JIRA-driven, sprint-based team without requiring a formal agile framework. · Solid understanding of APAC cash equities markets, microstructure, and operational norms. · Curious mindset with demonstrated interest in applying emerging tools, including AI, to day-to-day technology and support work. Preferred · Hands-on experience configuring UL COMS rules in the Broadridge ITiviti Order Management System (OMS). #LI-AL1