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We are seeking a Junior Knowledge/Business Analyst to support our client's knowledge base management, QA/UAT activities, and AI-powered knowledge initiatives. This role is available on both a part-time and full-time basis , making it ideal for students, fresh graduates, or early-career professionals interested in knowledge management and AI-driven solutions. Key Responsibilities Support knowledge base (KB) creation, maintenance, structuring, and content organization. Perform content tagging, categorization, and metadata management to improve knowledge retrieval. Conduct QA reviews to ensure knowledge content is accurate, complete, and consistent. Support User Acceptance Testing (UAT) activities, including test execution, defect tracking, and validation of system enhancements. Assist in preparing, validating, and optimizing knowledge assets for AI and RAG (Retrieval-Augmented Generation) applications. Collaborate with stakeholders to identify and implement improvements to knowledge and AI workflows. Maintain documentation standards and support knowledge governance processes. Requirements 0-1 year of experience or fresh graduate with relevant internship or project experience. Basic understanding of knowledge management, content organization, or information management. Nice to have exposure to QA testing and/or UAT processes. Strong attention to detail and analytical mindset. Interest in AI, GenAI, chatbots, or RAG-based solutions. Good communication and stakeholder management skills. Fluency in Cantonese, Mandarin, and English. Immediate availability is highly preferred.