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Responsibilities: - Lead IT asset life cycle management - oversee the deployment, maintenance, and disposal of IT assets to ensure efficiency and compliance - Familiar with change management principles and practices, with proven ability to assist in communication and engagement initiatives - Review and approve the Change Request and arrange CAB - Monitor and follow-up the Change Request completion and outstanding status - IT incident / Problem follow-up (from case open to close, requiring appropriate approval and compliance with policies and procedures) - Perform due diligence on all IT procurement including software, hardware and maintenance service to ensure all procurement is complied with corporate policy - Establish and maintain IT group policies, standards, and guidelines based on industry best practices, company requirements, and local regulations - On-call for emergency production incidents - Handle ad-hoc tasks assigned by supervisor Requirements: - Degree or above in Information Technology, Computer Science or industry related disciplines - With 8+ years’ IT service management or IT operation management experience in financial services sector - Demonstrated experience in asset and change management - Self-initiative, able to handle multiple tasks and work under pressure - Excellent communication skills and ability to work with cross-departmental teams - Good written and communications skills in English, Putonghua and Cantonese - Familiar with ITIL process