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Key Responsibilities Provide day‑to‑day IT support for office staff, including computers, printers, network and video conferencing equipment. Install, configure and troubleshoot hardware, software and basic network issues to ensure smooth office operations. Manage user accounts and access rights across e‑mail, domain and business systems, following company security guidelines. Prepare documentation and user guides, and provide basic training for staff. Handle IT service requests, record issues and solutions, and look for ways to improve service quality over time. Requirements Diploma / Associate Degree or above in IT‑related disciplines preferred. Around 1–3 years of experience in corporate IT support or related roles. Good knowledge of Windows (and ideally macOS) and common office applications. Able to solve common problems with network, VPN, Wi‑Fi and printing. Proactive, helpful and patient, with good communication skills and the ability to explain technical issues in simple terms. Willing to learn new tools and technologies and apply them to improve daily work. To Apply: Interested parties please click “Apply Now" to submit your complete resume with employment history and expected salary. We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for recruitment related purpose. Applicant who is not invited for an interview within 6 weeks may consider their application not successful. All personal data of unsuccessful applicants will be destroyed within 3 months. Welcome to visit our website: www.laisun.com [or specified website for the company] A member of the Lai Sun Group